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VOIP Phones

Resources for using our VOIP (8x8) Phone System

Resources for using our VOIP (8x8) Phone System

Web Browser

Point any browser to https://work.8x8.com

Physical Phone

VVX 250
 
VVX 450

Mobile Device

Download and install the app

Computer

Install the Computer Application
  • Windows - select the "Download for PC" button
  • Mac - select the "Download for Mac" button

Initial Steps

Initial Steps

  1. Log into https://work.8x8.com/
  2. User your username/password from an email or contact your front office
  3. Create Internal & External Voicemails: Settings (Gear Icon) > Voicemail > Add Greeting
  4. Set pin: Settings (Gear icon) > Account Settings (this will open in a new window) > Voicemail Settings > scroll down > Reset Access PIN
 
Check Voicemail on your phone by inputting: 555
 
Watch this video for Voicemail setup including creating greetings, pin and notifications.

Emergency Communication

Emergency Communication

During power or local network outages, the PGUSD 8x8 VOIP phone system can still be utilized to make outgoing calls and receive incoming calls.  The procedure to set this up is as follows:
 
Using a Cell phone or cell enabled device
  1. Install the 8x8 app on a Mobile device connected to the Cell Network (see the Mobile Device Tab above)
  2. Login to the 8x8 app as the Site Secretary OR the person who normally receives calls from the main site phone number.
  3. You should now be able to send and receive calls, check voicemail and make calls using the app
 
Using a computer connected to a hotspot
  1. Establish an Internet connection using a mobile phone as a hotspot (Instructions for Android and iOS) or a dedicated hotspot
  2. Use the installed 8x8 application (see Computer tab above) or access the web interface (see the Web Browser tab above)
  3. Login to the 8x8 app as the Site Secretary OR the person who normally receives calls from the main site phone number.
  4. You should now be able to send receive calls, check voicemail and make calls using the app