VOIP Phones
Resources for using our VOIP (8x8) Phone System
Resources for using our VOIP (8x8) Phone System
Web Browser
Point any browser to https://work.8x8.com
Physical Phone
VVX 250
- Quick Tips (2 pages)
- Manual (5 pages)
- User's Guide (37 pages)
VVX 450
- Quick Tips (2 pages)
- Manual (5 pages)
Mobile Device
Download and install the app
Computer
Initial Steps
Initial Steps
- Log into https://work.8x8.com/
- User your username/password from an email or contact your front office
- Create Internal & External Voicemails: Settings (Gear Icon) > Voicemail > Add Greeting
- Set pin: Settings (Gear icon) > Account Settings (this will open in a new window) > Voicemail Settings > scroll down > Reset Access PIN
Check Voicemail on your phone by inputting: 555
Watch this video for Voicemail setup including creating greetings, pin and notifications.
Emergency Communication
Emergency Communication
During power or local network outages, the PGUSD 8x8 VOIP phone system can still be utilized to make outgoing calls and receive incoming calls. The procedure to set this up is as follows:
Using a Cell phone or cell enabled device
- Install the 8x8 app on a Mobile device connected to the Cell Network (see the Mobile Device Tab above)
- Login to the 8x8 app as the Site Secretary OR the person who normally receives calls from the main site phone number.
- You should now be able to send and receive calls, check voicemail and make calls using the app
Using a computer connected to a hotspot
- Establish an Internet connection using a mobile phone as a hotspot (Instructions for Android and iOS) or a dedicated hotspot
- Use the installed 8x8 application (see Computer tab above) or access the web interface (see the Web Browser tab above)
- Login to the 8x8 app as the Site Secretary OR the person who normally receives calls from the main site phone number.
- You should now be able to send receive calls, check voicemail and make calls using the app